Privacy Policy

In compliance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD), this Privacy Policy describes how we collect, use, and protect the personal information of users on our website, accessible at https://pyreneesplace.holidayfuture.com.

Data Controller

The data controller for personal information is:

  • Name: Hebert Pastor Ara

  • Email: hebertrealstate@gmail.com

Information We Collect

We collect personal information from users through various means:

  • Contact Form: Name, email address, phone number, and the content of the message sent.

  • Reservations: Data necessary to manage bookings, such as name, email address, and accommodation details.

  • Website Navigation: Data such as IP address, browser type, language, pages visited, and time spent on the site, collected via cookies.

Purpose of Data Processing

The data collected is used to:

  • Manage and process reservations.

  • Respond to inquiries and provide customer support.

  • Improve and personalize the user experience on the website.

  • Send communications related to bookings, promotions, or services (always with prior user consent).

  • Ensure website security and prevent fraud.

Legal Basis for Processing

The processing of personal data is carried out based on the following legal grounds:

  • Execution of a contract: Managing bookings and related requests.

  • Consent: For sending commercial communications.

  • Compliance with a legal obligation: Retaining data for tax or legal purposes.

  • Legitimate interest: Improving services and customer care.

Data Sharing

We do not share personal data with third parties, except in the following cases:

  • Service providers necessary for the operation of the website (e.g., web hosting or booking management systems).

  • Legal authorities, when legally required.

User Rights

Users have the following rights regarding their personal data:

  • Access: Request access to personal data we hold.

  • Rectification: Correct inaccurate or incomplete information.

  • Erasure: Request the deletion of personal data when it is no longer needed.

  • Objection: Object to the processing of personal data based on legitimate interests.

  • Portability: Request the transfer of your data to another organization or yourself in a structured format.

  • Restriction of Processing: Limit the use of your personal data under certain circumstances.

To exercise these rights, contact us at hebertrealstate@gmail.com. We will respond to your request within one month.

Protection of Minors

We do not knowingly collect personal information from children under the age of 14. If it is discovered that a minor has provided personal information without parental consent, we will promptly delete such data.

Use of Cookies

This website uses cookies to enhance the user experience. You can consult our full cookie policy in the corresponding section of the website.

Data Security

We implement technical and organizational measures to ensure the security of personal data and to prevent unauthorized access, alteration, disclosure, or destruction.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be notified through this page.

Contact

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: hebertrealstate@gmail.com

Website: https://pyreneesplace.holidayfuture.com

Last updated: December 24, 2024